Privacy Policy

Last Updated: January 14, 2026

At Temansihat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

1. Information We Collect

To provide a personalized AI experience, we may collect the following:

  • Voice Data: We process voice inputs to convert them into text so the AI can respond.
  • Health & Personal Information: Any information you voluntarily provide regarding your health, symptoms, or lifestyle during conversations.
  • Account Data: Information provided during registration (name, email, age).
  • Technical Data: Device model, operating system, and app usage statistics.

2. Our Commitment to Your Privacy: No AI Training

We value the confidentiality of your health and companionship journey. Unlike many other AI platforms:

  • No AI Training: We do not use your conversation logs, voice transcripts, or personal health inputs to train, retrain, or improve our underlying AI models.
  • Private Interactions: Your dialogues are used solely to provide you with an immediate response and to maintain the context of your current session.

3. How We Use Your Information

We use the data we collect only to:

  • Operate the AI assistant and deliver companionship/informational services.
  • Provide technical support and troubleshoot app performance.
  • Verify eligibility (ensuring users are 18+).
  • Personalize your specific user experience within your own account.

4. Data Storage and Security

We implement industry-standard security measures, including end-to-end encryption where applicable, to protect your data.

  • Confidentiality: Health-related conversations are stored securely and are not accessible to unauthorized staff.
  • Data Retention: We only retain your conversation history to allow you to refer back to it. You may delete this history at any time.

5. Sharing of Information

We do not sell your personal or health data to third parties. We only share data:

  • With Service Providers: Trusted vendors (e.g., cloud hosting) who provide the infrastructure for the app and are legally bound to keep your data private.
  • For Legal Compliance: If required by law or to protect the safety of our users.

6. Your Rights and Choices

  • Microphone Control: You can disable microphone access in your device settings at any time.
  • Account Deletion: You have the right to delete your account and all associated conversation history permanently.
  • Access Request: You may request a summary of the data we hold about you.

7. Children's Privacy

Temansihat is strictly for individuals 18 years of age and older. If we become aware that a minor has provided us with personal information, we will delete it immediately.

8. Changes to This Policy

We may update this policy periodically. We will notify you of any material changes via the app or email.

9. Contact Us

For questions regarding your data privacy, please contact us at:
Email: admin@temansihat.com.my

Dasar Privasi

Terakhir Dikemas Kini: 14 Januari 2026

Di Temansihat, kami komited untuk melindungi privasi anda. Dasar ini menjelaskan cara kami mengendalikan maklumat anda.

1. Maklumat yang Kami Kumpul

  • Data Suara: Kami memproses input suara untuk ditukar kepada teks supaya AI dapat bertindak balas.
  • Maklumat Kesihatan: Maklumat yang anda berikan secara sukarela mengenai kesihatan atau gaya hidup semasa berbual dengan AI.
  • Data Akaun: Maklumat pendaftaran seperti nama, e-mel, dan umur.

2. Komitmen Kami: Tiada Latihan AI

Kami menghargai kerahsiaan perbualan anda:

  • Tiada Latihan AI: Kami tidak menggunakan log perbualan, transkrip suara, atau input kesihatan peribadi anda untuk melatih atau menambah baik model AI kami secara umum.
  • Interaksi Peribadi: Perbualan anda digunakan semata-mata untuk memberikan maklum balas segera dan mengekalkan konteks sesi perbualan anda sendiri.

3. Penggunaan Maklumat

Kami menggunakan data anda hanya untuk:

  • Mengendalikan pembantu AI dan memberikan perkhidmatan persahabatan/maklumat.
  • Memastikan keselamatan platform dan mengesahkan kelayakan umur (18+).

4. Keselamatan Data

Kami melaksanakan langkah keselamatan industri untuk melindungi data anda.

  • Kerahsiaan: Perbualan berkaitan kesihatan disimpan dengan selamat dan tidak dikongsi sewenang-wenangnya.
  • Pemadaman Data: Anda berhak untuk memadamkan sejarah perbualan atau akaun anda pada bila-bila masa.

5. Perkongsian Maklumat

Kami tidak menjual data peribadi atau kesihatan anda kepada pihak ketiga. Data hanya dikongsi dengan pembekal perkhidmatan teknikal (seperti pengehosan awan) yang terikat dengan perjanjian kerahsiaan yang ketat.

6. Privasi Kanak-kanak

Temansihat adalah untuk individu berumur 18 tahun ke atas sahaja. Jika kami mendapati maklumat daripada individu di bawah umur telah dikumpul, kami akan memadamkannya dengan serta-merta.

7. Hubungi Kami

Untuk sebarang pertanyaan mengenai privasi data, sila hubungi kami di:
E-mel: admin@temansihat.com.my